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PRIVACY POLICY
At Annie Lavoie Artist.e, we care about the privacy of users on our website and are committed to protecting the information users share with us when they use our Site. We are fully committed to safeguarding and using your information in accordance with applicable laws.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.annielavoieart.ca (the “Site”) or make a purchase there.
Before accessing or using the Site, please read this policy carefully and ensure you fully understand our practices regarding your personal information. If you read and fully understand this Privacy Policy and still object to our practices, you must immediately leave and cease using our Site.
By using our Site, you agree to the terms of this Privacy Policy, and your continued use of the Site constitutes your acceptance of this Privacy Policy and any amendments to it.
PERSONAL INFORMATION WE COLLECT
We receive, collect, and store any information you enter on our website or provide to us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, login credentials, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, the duration of visits to certain pages, page interaction information, and methods used to navigate away from pages. We also collect personally identifiable information (including name, email address, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.
When you make a purchase transaction on our website, subscribe to our newsletter, or send a message through our contact form, we collect personal information you provide, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Your personal information will only be used for the specific reasons mentioned above.
HOW WE COLLECT YOUR PERSONAL INFORMATION
When you perform transactions on our website (sending a message via a contact form, purchasing an item in our shop, or subscribing to our newsletter), we collect personal information you provide, such as your name, address, and email address. Your personal information will only be used for the specific purposes mentioned above.
WHY WE COLLECT YOUR PERSONAL INFORMATION
We collect non-personal and personal information for the following purposes:
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To provide and operate our services;
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To provide ongoing assistance and technical support to our users;
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To communicate with our visitors and users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
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To comply with applicable laws and regulations.
HOW WE USE YOUR PERSONAL INFORMATION
Generally, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you;
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Screen for potential fraud or risks;
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Provide you with information or advertising related to our products or services, in line with your preferences.
We use the Device Information (particularly your IP address) that we collect to screen for potential fraud or risks and, more broadly, to improve and optimize our Site (e.g., by generating analytics on how customers browse and interact with the Site and to evaluate the success of our advertising and marketing campaigns).
We share your personal information with third parties who help us use it for the purposes described above. For example, we use Wix to host our online store — to learn more about how Wix uses your personal information, please visit the following page: support.wix.com.
We also use Google Analytics to better understand how our customers use the Site — to learn more about how Google uses your personal information, please visit the following page: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-Out.
Finally, we may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or any other lawful request for information we receive, or to protect our rights.
HOW WE STORE, USE, SHARE, AND DISCLOSE YOUR PERSONAL INFORMATION
Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general applications. They store your data on secure servers protected by a firewall.
All direct payment gateways offered by Wix.com and used by our company comply with the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HOW WE WILL COMMUNICATE WITH YOU
We may contact you to provide updates about your account, resolve issues with your account, address a dispute, collect fees or amounts owed, survey your opinion through questionnaires or surveys, send updates about our company, or as necessary to enforce our Terms of Use, applicable national laws, and any agreements we may have with you.
For these purposes, we may contact you via email, phone, text messages, and postal mail.
HOW WE USE COOKIES AND OTHER TRACKING TOOLS
A cookie is a small file made up of letters and numbers that is downloaded to your computer when you visit certain websites. Generally, cookies allow a website to recognize a user’s computer.
We and our third-party service providers use cookies and similar technologies ("Cookies") to deliver our service and ensure it functions properly, analyze our performance and marketing activities, and personalize your experience.
We and our provider, Wix, use cookies for important reasons, including:
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Providing an optimal experience for your visitors and customers.
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Identifying your registered members (users who have signed up on your site).
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Monitoring and analyzing the performance, operation, and effectiveness of the Wix platform.
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Ensuring the security and safe use of our platform.
Categories
The cookies used on our website fall into one of the following four categories:
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Essential cookies: These allow you to navigate the website and use essential features such as secure and private areas.
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Analytical cookies: These help us understand how you use our website (e.g., the pages you visit), provide statistics on website usage, and improve the website by identifying errors and performance issues.
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Functional cookies: These are used to remember the choices made by users to enhance their experience (e.g., language preferences).
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Marketing cookies: These collect information about the impact of our marketing campaigns conducted on other websites on both users and non-users.
In general, cookies initially placed on our Wix website can be classified as essential cookies.
Click here for information about the type, categories, purpose, and duration of cookies placed by Wix and third-party service providers.
To learn more about cookies, including how to view which cookies have been set and how to manage, delete, or block them, visit https://aboutcookies.org or https://www.allaboutcookies.org.
It is also possible to prevent your browser from accepting cookies by modifying the relevant settings in your browser. You can usually find these settings in your browser's "Options" or "Preferences" menu.
Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or functionalities of our services or may otherwise negatively impact your user experience.
The following links may be helpful, or you can use your browser's "Help" option:
To opt out and prevent your data from being used by Google Analytics on all websites, please follow the instructions here: https://tools.google.com/dlpage/gaoptout?hl=en.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and usage practices when we detect a “Do Not Track” signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the details provided below.
Additionally, if you are a European resident, please note that we process your information to fulfill contractual obligations we might have with you (for example, if you make an order on the Site) or otherwise to pursue our legitimate business interests listed above.
Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
CHANGES
We reserve the right to update this privacy policy at any time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here of its update, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
CONTACT US
For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us via email at lavoieannieart@gmail.com.
Last updated: Novembre 25, 2024