WELCOME
My FAQ section is here to provide you with quick and clear answers about my artwork, the ordering process, shipping, and much more.
I’ve compiled a comprehensive list of frequently asked questions to guide you. But if you don’t find your answer here, don’t hesitate to contact me directly through my contact page HERE.
With love,
Annie xxx
I’m thrilled to offer free worldwide shipping for prints! 🎉
For original paintings, I provide free shipping within Canada.
If you’d like a painting shipped outside of Canada, no problem—simply contact me directly to arrange custom shipping.
Shipping times depend on your location:
For prints within Canada: Fulfillment takes 1-4 business days, with delivery typically in 7-14 days.
For original artworks: Orders are carefully processed and shipped within 5 to 10 business days.
International orders: Shipping times vary and may require custom arrangements for original artworks.
For more details, check out my Delivery & Returns Policy HERE.
Your satisfaction is my top priority! 💕 While all sales are final due to the custom and handmade nature of my work, I want you to feel confident in your purchase.
For prints: If your print arrives damaged or if there’s an error with your order, please contact me within 48 hours of delivery. I’ll quickly resolve the issue by offering a replacement at no additional cost. To assist you promptly, include photos of the damage or incorrect item in your message.
For original artworks: Since each piece is unique, all sales are final. However, if you have any concerns about your purchase, feel free to reach out—I’m here to help.
For more details, please refer to my Delivery & Returns Policy HERE.
All prints are lovingly made to order, ensuring exceptional quality and reducing waste.
Your prints are crafted on heavyweight, archival-quality paper designed to last a lifetime.
Each print is specially made to order just for you, so returns for change of mind aren’t possible. However, your satisfaction is my top priority! 💕
If your print arrives damaged or if there’s an error with your order, please contact me within 48 hours of delivery. I’ll resolve the issue quickly by providing a replacement at no additional cost. For faster assistance, include photos of the damage or incorrect item.
Original artworks are non-refundable after purchase, including deposits for reserved pieces. However, if you change your mind about a piece, reach out to me promptly, and I’ll do my best to assist you.
Yes, I’m happy to offer flexible payment options! To set up an installment plan, simply contact me.
Occasionally, I offer exclusive promotions to my community. Be the first to know by subscribing to my newsletter and keeping an eye on my website.
Œuvres originales : Créées sur une toile galerie avec des bords peints, elles ne nécessitent pas d’encadrement.
Impressions : Livrées non encadrées, pour vous laisser la liberté de choisir un cadre qui reflète votre style unique!
To keep your artwork looking its best:
Avoid direct sunlight.
Store it in a dry place.
Clean gently with a soft, dry cloth.
Absolutely! 🎁 A gift certificate is a thoughtful way to share the joy of art. Purchase one HERE.
The best way to stay in the loop is by subscribing to my newsletter! 💌
You’ll get exclusive updates about new collections, events, and special promotions delivered straight to your inbox.
I offer a variety of sizes to fit your needs, whether you’re looking for a statement piece or something more intimate. Most prints are designed to fit standard frames for convenience. Specific sizing details are available for each print.
Yes! All original paintings come with a signed certificate of authenticity to ensure their value and uniqueness.
I use trusted and secure payment platforms to ensure a smooth and safe transaction process. Your trust means everything to me, and I take every precaution to protect your information.
Every original artwork is carefully packaged to ensure it arrives in perfect condition. I use professional-grade materials and custom packaging, including sturdy boxes, protective layers, and padding, to safeguard your piece during transit.
Absolutely! I offer a virtual preview service to help you envision how a piece will look in your home or office. Simply send me a photo of your space and let me know the dimensions—you’ll get a customized preview to guide your decision.
Yes, I offer a reservation option for original artworks. A deposit is required to hold the piece, and I’ll work with you to finalize the purchase details.
Yes! Once your order is shipped, you’ll receive a tracking number so you can follow its journey and know exactly when to expect it.
I’m always happy to help! 😊 If you have any other questions, feel free to reach out to me directly via the contact page on my website or through social media.

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